A number of our clients being well traveled internationally have piqued my curiosity as to what the high end earners do while traveling by air when waiting for their flight or on a layover; except for those individuals who determines time is money and charter a jet (subject for a future blog) to their destination. There are a number of airports with high tech aviation in the stratosphere as they continue to step up their game when it comes to the offerings to their high end clientele.
Skytrax is to the airline industry as Michelin is to rating its 5 star restaurants. Annually, they use a rating system to list the top airports. What factors do they used. Skytrax is a United Kingdom–based consultancy which runs an airline and airport review and ranking site.
Unlike airports who have understandably updated their properties, revamped systems to move travelers more efficiently, and offer in-airport services (sometimes viewed as best kept secrets) for the weary or bored air travel, included an airport supermarkets, healthcare services, entertainment such as a tall water slide, or movie theater, casinos, work out areas, pools, steam rooms or putting greens. Tours of the host city, Art Exhibits, Airport tastings (wines and cognacs) and demonstrations on the newest tech gadgets. Travelers would be thrilled to have exposure to any of the aforementioned offers, but let’s look at what the very top airport destinations offer to the discerning traveler.
These airlines are without a doubt, destinations within themselves.
The SKYTRAX World Airport Awards are the most prestigious accolades for the world airport industry, voted for by airport customers in the largest, annual global airport customer satisfaction survey, operated every year since 1999. The World Airport Awards represent a global benchmark of airport excellence, and are widely known as the Passengers Choice Awards.
The World Airport Awards is a non-profit section of Skytrax, to provide an ethical and independent awards process.
The 2018 Awards are based on 13.73 million airport survey questionnaires completed by over 100 different nationalities of airline customers during the survey period. The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveler experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The Survey was available in English, Spanish and Chinese language options.
Asia appears to be the region to beat as the top five airports hail from that particular continent.
A United States airport, Denver appeared at the number 29th spot out of the top 100.
Several of the Rating categories included check-in, arrivals, transfers, shopping, security and attitudes/processes with regards to immigration.
The World’s Top 10 Airports
1 Singapore Changi
3 Tokyo Haneda
4 Hong Kong
5 Doha Hamad
7 Centrair Nagoya
8 London Heathrow
Singapore Changi International Airport was voted number one for the sixth consecutive year and is the 16th-busiest airport in the world with 55.4 million passengers.
The Singaporean airport has received praise from flyers for its beautiful architecture, efficient operation, luxurious amenities, and dining and shopping options.
What is most intriguing for world travelers is the highly anticipated 2019 opening of the lifestyle destination Jewel Changi Airport,
which promises to offer hotel amenities and experiences that will be internationally unrivaled.
Share your travel experiences with us here in the comment section or on Twitter! -AJ
Alaric Sim (Unsplash)
Grahame Jenkins (Unsplash)